Workshop Crisis Response and Self Care

Booked Out

Session 1: The Essential Skills

  • Effective Communication including how to
    • respond appropriately in heightened situations,
    • responding appropriately to distressed colleagues,
    • Assessing what is happening in order to make the appropriate response
    • Effective referral for escalation or debriefing
  • Reflection on personal and professional values and how they impact interactions


Session 2: Putting it into Practice

  • Case studies and skill building
    • Responding to a difficult client and assessing risk
    • Asking the question and then what
    • Referral and Escaltation
    • Complexities of COVID and working from home
    • Self Care internally and externally to the work environment

Register for Crisis Response and Self Care

Sorry, this event is currently booked out.